Refund policy
Please write in to customerservice@manoftheworld.com with photos of your damaged/defected item and your order number to the Customer Service Team for assessment.
Faulty items can either be replaced or refunded based on the evaluation of the Customer Service Team. Faulty goods are classified as items that are received in damaged condition or develop a manufacturing defect. Items damaged through general wear and tear are not classified as faulty.
Please note that limitations apply based on, but not limited to, product availability, payment source, and region of purchase.
What items are returnable?
Items that are unworn and in undamaged condition are eligible for return. If possible, please include packing slip inside return package for easy receiving. Returns must be initiated within 14 days of fulfillment. Watches and other vintage items must be initiated within 3 days of fulfillment.
NOTE: Products on Sale and/or bought with Discounts, Promotion Code, and Rewards are NOT Returnable. Return requests for vintage or one-of-a-kind items will be granted store credit on a case by case basis. All return requests are reviewed on a case-by-case basis. Certain items are not eligible for a standard refund due to their value or unique nature and may only be refunded as store credit. We reserve the right to refuse any return at our sole discretion.